Cancellation policy

Right of cancellation

You are entitled to revoke your declaration to conclude a contract in writing (e. g. via letter, fax or e-mail) within two (2) weeks and without giving any reasons or, if the goods are placed at your disposal prior to the expiry of this period, by returning the goods. The period commences upon receipt of this written instruction but not before receipt of the goods by the receiver (in the case of recurring deliveries of goods of the same kind not before the receipt of the first part-delivery) and not before we have met our duty to inform pursuant to § 312c sec. 2 German Civil Code in conjunction with § 1 sec. 1, 2, and 4 German Civil Code Information Provision Ordinance and our duty pursuant to § 312e sec. 1 sentence 1 German Civil Code in conjunction with § 3 German Civil Code Information Provision Ordinance. To meet the deadline of the objection period it is sufficient to dispatch the objection or the goods in good time.

 

The objection should be addressed to:

KKC cases GmbH
Schröttinghauser Str. 20
32351 Stemwede-Levern
Germany

Fax: +49 (0)5745-9205-29
E-mail: info(at)kkc-cases.de

 

Effects of cancellation

In the event of an effective cancellation any benefits received by either party shall be restituted and any benefits that may have accrued (e. g. interest) shall be returned. If you are unable to restitute the services received to us wholly or in parts or only in a deteriorated condition you may have to compensate us for this. In the event that goods are surrendered this shall not apply if the deterioration of the goods is solely attributable to their inspection which you would have reasonably been able to carry out in a retail establishment. In other respects you can avoid the duty to provide compensation for any deterioration caused by the use of the goods as intended by not using the goods as if they were your property and by foregoing any actions which may diminish their value. Goods able to be sent by parcel post shall be returned at our risk. You would have to cover costs for return if the delivered goods correspond to the goods which were ordered and if the price of the returned goods does not exceed an amount of 40 Euro or, in case of a higher amount, if you have not provided the consideration or part payment stipulated by the contract. Otherwise the return would be free of charge for you. Goods which could not be returned by parcel post would be collected. Duties for reimbursement of payments have to be fulfiled within 30 days. The period commences with the dispatch of your cancellation request or the goods in question, for us with receipt of the goods.

 

End of cancellation policy